Refund, Returns & Shipping Policy

All orders are processed and shipped securely from Miami, Florida within 24–48 business hours after payment confirmation.
Orders are provided with official tracking numbers via email.
We ship in discreet, protective packaging suitable for temperature-sensitive laboratory compounds and accessories.

Final Sale on Research Compounds: Due to strict laboratory quality control standards, chain-of-custody protocols, and contamination risks, all sales of lyophilized peptides and reconstitution solutions are final and non-returnable once shipped.
Damaged or Missing Items: If an item arrives damaged or broken during transit, notify us within 48 hours of carrier delivery at lausaccomani@hotmail.com with photographs of the damaged parcel and contents. Verified transit damage will receive an immediate replacement at no additional cost.
Order Cancellations: Cancellations are accepted only prior to fulfillment and dispatch. Once a tracking number is generated, orders cannot be canceled.

Política de Envíos y Devoluciones (Español)

Todas las órdenes se despachan desde Miami, Florida, dentro de las 24–48 horas hábiles posteriores a la verificación del pago.
Se proporciona número de seguimiento oficial para cada pedido.

Venta Final en Compuestos de Laboratorio: Debido a estrictas normas de control de calidad, integridad analítica y prevención de contaminación cruzada, no se aceptan devoluciones ni cambios de péptidos liofilizados ni soluciones de reconstitución una vez enviadas.
Productos Dañados en Tránsito: En caso de recibir un paquete dañado durante el transporte, repórtelo dentro de las 48 horas posteriores a la entrega enviando fotografías a lausaccomani@hotmail.com para coordinar un reemplazo inmediato.